Contact Ginza,Tokyo The Dressing Lab.

Contact

Thank you very much for visiting our website. We are delighted to serve as a one-stop solution for all your clothing needs, including custom orders, alterations, and repairs of your existing garments. Leveraging our experience and expertise in the custom suit industry since 2005, we are committed to providing you with the best assistance possible. Please feel free to reach out to us for any inquiries or consultations.

Our office will be closed for the Golden Week holidays from Sunday, May 3, 2026, to Wednesday, May 6, 2026.
We will respond to your inquiries and consultations on or after Thursday, May 7. Thank you for your understanding.
Our business hours are from 13:00 to 19:00, and we are closed on Sundays and Mondays.
While we require you to provide your phone number, our responses will be sent via email.
In cases where there is a possibility that our reply email may not be delivered, we may follow up with a phone call. We appreciate your understanding in this matter.

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Privacy Policy

The Dressing Lab (hereinafter referred to as "our store") understands that your personal information is an important asset and is committed to properly utilizing and securely managing your personal information.

Purpose of use and provision of personal information

Personal information obtained through inquiries and orders will be used for contacting you via phone, email, or postal mail for the purpose of providing services, delivering products, and invoicing. We will also use this information to send you information about our store's services and surveys. Please be sure to provide the required information, such as name, postal code, address, phone number, and email, when filling out the purchase form. If the shipping address is different, please also provide the recipient's name, postal code, address, and phone number. If any information is missing, we may not be able to ship the product. We appreciate your understanding.

Third-party provision of personal information

Acquired personal information will be handled only within the scope of the individual's consent. Except for cases where it is urgently necessary to protect a person's life, body, or property, or other cases specified in Article 23, Paragraph 1 of the Personal Information Protection Law, personal information will not be provided or disclosed to third parties.

Outsourcing of personal information

In order to achieve the purpose of use stated in item 1, our store may outsource the processing of personal information after concluding a contract with the outsourcing party regarding the proper protection of personal information. In such cases, we will supervise the outsourcing party appropriately to ensure the secure management of personal information.

Inquiries regarding personal information

If you wish to be notified of the purpose of use of the personal information provided to our store, request disclosure, correction, addition, or deletion of content, suspension of use, deletion, or suspension of provision to third parties, please contact our store's responsible personnel. We will respond within a reasonable range. Please contact the person in charge at our store.

The Dressing Lab.
Manager: Tomohiro Hayashi

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